Freshly Overview

One of the first ready-to-eat meal delivery options people hear of is Freshly. It is definitely one of the biggest names in the game. But does the hype meet reality?

Freshly Review 2023
Menu Selection
Ease of Meal Prep
Shipping and Delivery
Subscription Options
Customer Service


Freshly differentiates itself from services like Blue Apron and Hello Fresh by delivering you boxes of ready to eat meals – just warm up and eat. That means no chopping, no cooking, and (best of all) no washing dishes. I found this very intriguing because I don’t always have time nor will to make a dinner every night. So when I heard of Freshly (and Factor) I wanted to give it a try.

At first, I was skeptical that a food delivery service like this would deliver the flavor I wanted after I nuked it in the microwave. However, after browsing their site, I was impressed by the menu choices and the price so I decided to give it a try. Here is a quick summary of the pros and cons. Continue reading for a more detailed review of my experience.

The Best of Freshly
Flavorful meals
Over 45 meals choices weekly
Meals are easy to heat and eat
Insert Deal Here
The Worst of Freshly
Diet options seem limited
Limited options for vegetarians and vegans

Freshly boasts that their meals are well balanced, healthy, and, as the name suggests, always fresh.

Freshly is for you if:

  • You want an easy, stress free way to eat healthy
  • You are too busy to cook meals
  • You want a lot of variety without the hassle of cooking a lot


When I looked on their menu, I saw a whopping 47 different meal options. Now that’s a lot of choice. These meals do change week to week but I wanted to highlight a couple that I liked:

Trifecta does give you a small preview of some of the meals they have available. Some of the ones that stuck out to me are:

Zingy Buffalo Chicken – Because who doesn’t like a little spice with their chicken

Zingy Buffalo Chicken - Freshly Review

Pesto Cauliflower Shells & Sausage – Because I love pasta but hate carbs

Freshly Pesto Cauliflower Shells and Sausage

Chicken Tikka Masala – Because this is one of my favorite dishes

Chicken Tikka Masala - Freshly Review

Dietary Choices

One thing I liked about Freshly and their website is that it is easy to filter menu options based on your preferences. When I tried Freshly, I was on a low carb kick. Not completely Keto but I wanted to eat less carbs overall. Freshly’s website made my search easy by having a Carb Conscious Diet filter on their menu

Best of all, I actually like the menu options that were left when I hit that filter. Here is an example of some of the other options they have:

Freshly Review Menu Choices

As you can see, you can filter food down to Gluten-Free, Carb Conscious, Plant-Based, and Dairy-Free. Additionally, they offer 4 categories that each of their meals fit into. The Signature Collection is their most popular chef meals. Purely Plant offers vegetarian options. From what I understand, Freshly Fit is their low calorie, low carb category. And Protein & Sides is for meals that are straight up protein. When I was browsing their menu, you could get 3 grilled chicken breasts as part of the Protein & Sides category.

What stood out to me above all else is their pasta options. Most of the meals had Cauliflower or veggie based pasta. Even some of the rice dishes were made with cauliflower rice. I haven’t seen this option as widely available before and as someone who loves pasta but hates carbs, this sealed the deal for me.

For the vegetarians out there who are on the fence about Freshly, I will say that they offer at least 5 vegetarian options per week. I am not sure how often the meals change but at the very least, you can order a different meal for each day of the week. This is something that has only been made available recently so Freshly is clearly taking steps to bolster their vegetarian options. That being said, I still found Factor to be a better option for people with more strict dietary needs.

Macros and Ingredients

One thing that’s important to know before ordering any meal that is pre-made for you is the ingredients that go into it and the nutritional information. Freshly makes it quiet easy to see the macros and main ingredients used in all of their meals.

Simply click on any meal on their menu and it will bring up a quick description of the meal as well as the main ingredients and macros used. Here is a quick view of what you will be able to see:

Freshly Review Macro Screenshot

Low carb, high protein. Let’s go!


One of the best feelings is when you get a package on your doorstep and get to open it. There is something exciting about it, it’s like Christmas to me. So the unboxing experience is something I carefully review each time.

After trying Factor, I was a little disappointed in Freshly’s unboxing. Not that there was anything wrong with it, it just didn’t feel as slick and modern as the ones I got from Factor 75.

One of the biggest asks I get is about the sustainability of a service like Freshly. After all, it does seem to create a lot of waste. Freshly’s website does boast that they are actively working on reducing the environmental impact where possible, so I was expecting their packaging to be slick and low on plastic.

When I got the box and opened it, it was fairly straightforward. There were two ice packs, one on top and one on the bottom with the 4 meals I ordered in between. And that’s it. There was no packing paper, no welcome pamphlet, no instructions. Written on the ice packs was information about how to recycle them.

I did have questions about reheating and freezing the meals but luckily all of that information is found on the meal packaging itself.

Meal Prep – Freshly Fresh

The great thing about Freshly is that the meals come ready to heat and eat unlike other meal delivery services where you have to cook everything yourself. This makes Freshly perfect for busy parents, working professionals, or college students.

The meal prep for Freshly is simple. Just throw the container into the microwaves for 2-3 minutes, wait one minute for it to cool down, and you ready to eat.

As I mentioned above, I was skeptical about microwaving my food. After all, how “fresh” can Freshly be after it has been ran through a microwave. But honestly, I was pleasantly surprised. My meal did not taste like leftovers from the previous day. It was still full of flavor and I would say that it was comparable to something I made from scratch.

Shipping and Delivery

One of the things that is most important to me is the ability to schedule when I get my meals and have them delivered. This is because I like to plan my meals for the week, get them on Sunday, and then start taking them to work for lunched starting the next day.

So when I found out Freshly offers shipping 7 days a week, I thought this was a win. However, after putting in my zip code on their website, I found out shipping is only available Monday-Thursday for my location.

It seems like they do ship 7 days a week (I entered a few other zip codes to test) but what days are available will depend on where you live.

The shipping fee also varies by where you live and how much you are ordering. When I placed my order for 4 meals, I only paid $8.99 for shipping. However, I have heard that shipping can be as low as $6.99 per box.

Subscription Options

Freshly offers a wide variety of plans depending on how many meals you want to receive per week. Their lowest plan start at 4 meals per week at $11.79 per meal. Their largest plan offers 12 meals per week at $8.99 per meal.

Freshly Plans Screenshot - Freshly Review

Ultimately, these are not cheap but also they are very comparable to what you might pay for with Home Chef’s Fresh and Easy and other services like this. Trifecta, another ready to eat meal deliver service I have tried, is more expensive than Freshly so this is a great, affordable option for me.

If I compare this price to takeout food, it’s actually a great deal. I usually spend $15-20 plus tip for takeout so I will take $10 per meal any day of the week.
After all, these are chef prepared meals that I am getting here!

Freshly Customer Service

Freshly offers live 24/7 phone support and chat support 7 days a week through Facebook Messenger.

I haven’t had to use customer service with Freshly yet so I decided to throw a test at them and see how they respond.

First, I went to their chat and was greeted with a bot. After trying to ask them a few questions, it was clear the bot wasn’t the most user-friendly experience. So I decided to send them an email. To my surprise, I received a reply an hour later that answered my question. It seems like they are on top of it.

I have not tried their phone support yet but I will try it once I have a serious question and update this article.

Freshly Pricing

I covered a little bit of this in the Subscription Options portion but wanted to go over this again here. Freshly is a fairly affordable option for ready to eat meal plans. Here is a quick comparison chart of Freshly and Factor (who also sends ready to eat meals):

4 Meals

6 Meals

8 Meals

12 Meals


$15.00 /meal

$12.83 /meal

$12.38 /meal

$11.50 /meal


$11.79 /meal

$9.99 /meal

$9.49 /meal

$8.99 /meal

You can go here to see my full comparison between the two services!

Based on their website, Freshly shipping ranges from $6.99 to $11.99 per box based on location. This seems to be in line with what most of their competitors charge so no surprise here.

And The Verdict – Freshly does a lot of things great

Freshly is an excellent choice for somebody who wants to eat healthy and doesn’t have strict dietary preferences. It’s an excellent time saver for people who are busy and always on the go. The menu has a lot of options to satisfy even the pickiest eaters, the meals are competitively priced, and, best of all, they taste great.

When I tried it Freshly, I wanted to have a variety of meals to take with me to the office. It satisfied that and some. I can definitely see myself continuing my service with them in the future. But for now, onto trying the next meal delivery service so I can review it for you all!

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